FAQ

We offer all our clients the possibility to pay after the traslation has been delivered, within 5 days. That’s because we firmly believe that trust should always be mutual.
Nevertheless, if you prefer to pay in advance, you can do it by clicking the “Pay now” button after confirming your order.
For our most recurring customers, we also offer a monthly billing option, as well as a 30 to 60 day payment policy. If you are interested in this opportunity, feel free to contact us.
Please note that we may ask new clients to provide a 20% to 100% advance payment for their first order, only when this is above USD 250 (for individuals) or above USD 2,000 (for business clients). Any following order will be subject to the Pay After Delivery model.

Experience: we have 20 years of experience as language service providers.
Quality: we work exclusively with qualified native translators, and we support them with advanced quality assurance processes. And that’s not all: we provide a free comprehensive translation review if you happen to be unsatisfied.
Delivery: we offer the best performance levels in the industry, with an optimized workflow that guarantees over 95% of deliveries on time. Plus, in the unlikely event we miss a deadline, we will refund the translation up to its full cost.

Localization (sometimes known as L10n) is the process of modifying a product (a software program, website, or document) for an audience in a different country, culture, or region of the world. Localization is more complex than translation because it involves cultural adaptation and requires in-depth knowledge of the local culture.

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